Frequently asked questions

DnB Allstars Thailand 2027 runs across three days: Friday 22nd, Saturday 23rd and Sunday 24th January 2027.

At Azulea, our custom-built open-air site in Chalong, Phuket. Full details on getting there are shared closer to the event.

Phase 1 presale opens on 2 June. Sign up now at dnballstars-thailand.com for early access. Tickets are sold through our official ticketing partner, and the link is shared when each release goes live.

Yes, full set times are shared on our social channels before the event.

No, there are no cloakroom or locker facilities on site. Please bring only essentials.

No outside food or drink is permitted.

Yes, a range of food traders are available, catering for different dietary requirements.

Yes. This is a strict 20+ event and valid photo ID is required on entry. Anyone under 20 will not be admitted.

Yes. All bags are searched on arrival for security reasons.

We operate a strict zero-tolerance drug policy. Anyone found with illegal substances will be removed from the site.

Re-entry will be permitted, but exact re-entry times and conditions are confirmed closer to the event.

Tickets are sold through our official ticketing partner only. Do not buy from unofficial sources such as social media groups or resale pages. The official link is shared with each release.

Weekend General Admission from £129 and Weekend VIP from £199 (plus booking fee). Final 2027 prices and releases are confirmed at on-sale.

VIP includes access to an exclusive VIP area, faster entry lanes and premium viewing areas. Full details are announced closer to the event.

Yes. We offer a Local Resident Ticket at 50% of the standard price. These must be purchased in Thai Baht (THB), require valid Thai ID on entry, and are available by request. Email thailand@dnballstars.com to enquire.

All tickets are non-refundable. If you can no longer attend, refer to the resale options offered by the ticketing partner.

Yes. We run the official DnB Allstars accommodation hub at dnballstars-thailand.com/accommodation, where you can book our partner villas, hotels and rooms direct.

A range of official Allstars partners across Phuket: whole villas sleeping up to 28, boutique hotels and private rooms, from walkable-to-venue stays in Chalong to villas in Nai Harn and Rawai. Browse them all on the accommodation page.

Pricing is per person per night, fixed in GBP. A 5% fee is added and itemised at checkout. You choose your property and your dates, and the exact price you pay is shown on the accommodation page before you book.

The festival runs 22 to 24 January 2027. Any stay that touches festival week is a fixed four nights, 21 to 25 January (arrive Thursday 21st, leave Monday 25th); you can stay longer if you like. For dates outside festival week, choose any arrival from mid-December to mid-February with a four-night minimum.

Yes. Accommodation is booked directly on the accommodation hub, separately from tickets, for any property and any dates.

You pay the total online to confirm your stay. Some villas ask for a refundable cash security deposit on arrival, separate from your online payment. Electricity and water are included in your stay. Cancellation terms are shown before you pay.

Live, exact prices and availability are shown on the accommodation page as you choose your dates and party size. That is always the accurate source.

The closest airport is Phuket International Airport (HKT), around a one-hour drive to Chalong where the event takes place.

Taxis are available at the airport with fixed fares by destination. The Grab app operates in Phuket and is often cheaper and more convenient. Many properties can also arrange private transfers in advance.

No, there is no parking at the event site.

Taxis and Grab are the easiest options. Tuk-tuks are available, but agree a fare before travelling. Scooter rentals are common, but only if you are experienced and comfortable riding.

All on-site transactions are in Thai Baht (THB).

No. The event is fully cashless; only contactless and card payments are accepted.

No, there are no ATMs on site. Please make sure your card or device is set up for contactless payments before arriving.

Yes. We are committed to making the event as inclusive as possible. Accessible toilets and entry lanes are provided on site.

The venue has mixed terrain. Some areas are concrete, while the main stage area is grassland that can be uneven. We do our best to make the site accessible, so please bear this in mind when planning your visit.

Yes. We operate a Personal Assistant (PA) ticket scheme to support those with accessibility requirements. Email thailand@dnballstars.com with proof of eligibility to arrange this in advance.

January is one of the best times to visit Phuket. Expect daytime temperatures of around 24 to 32°C, slightly cooler evenings, very low rainfall (January is in the dry season) and moderate humidity. Hot, sunny days and warm nights, perfect for an outdoor festival.

Lightweight clothing for tropical weather, comfortable footwear (the site is part grassland, part concrete), sun protection (sunscreen, sunglasses, a hat), a light layer for evenings, swimwear for the beaches and pools, an empty reusable water bottle to refill on site, a portable power bank, and valid photo ID.

Visa requirements vary by nationality. Many countries qualify for visa exemption or visa-on-arrival for short stays. Please check the official Thai government website or your local embassy before travelling.